Fuel And Mileage

Unlimited Mileage is included subject to our fair usage policy The fuel policy at this branch is like for like, so you need to return the vehicle with the same amount of fuel as when you collect the vehicle. No charges for fuel will be added to your rental costs unless you return the vehicle with less than the fuel level at vehicle collection time. If you return the vehicle with less fuel then when you collected the vehicle, you will be charged for the missing fuel at current pump price plus an admin fee of 20.00 EUR. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Local Taxes

The price quoted includes all local taxes Local Tax Rate is 24.00% Current Rate of Tax is 24.00 %

Location Surcharge

The price quoted includes airport surcharges

Collision Damage Waiver

Collision Damage Waiver is included in the costs of the rental Please note In common the coverage does not cover damage to windows tyres the roof underside

RoadSide Assistance / Mechanical Breakdown Cover

Mechanical Breakdown is covered in the rental cost.

Additional Driver

Only the Renter is permitted to drive the vehicle. It is illegal to allow anyone else to drive the vehicle and your insurance will become void
A Total of 2 additional drivers may be added , the charges for which are detailed below

Under Body Insurance

Under body Insurance is not included

Tyre Insurance

Tyres insurance is not included with the standard insurance. Tyre insurance can be purchased locally at the branch, The cost does vary on the vehicle selected

Glass Insurance

Glass Insurance is not included in the price but can be purchased at the rental desk

Premium Damage Waiver

Reduced Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table below Please note In common the coverage does not cover damage to windows tyres the roof underside The details of and the charges for this product are below

Super Damage Waiver

Full Super Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table below Please note In common the coverage does not cover damage to windows tyres the roof underside The details of and the charges for this product are below

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Navigation Systems

GPS systemsare available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Wifi Internet Systems

Wifi systems are available for rent, subject to availability, at a cost of .00 EUR per rental

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 75
The quoted price includes the following surcharges, assuming you entered your correct age during the search. Incorrect age information may lead to these surcharges being applied when you collect the vehicle.'''
Drivers aged from 21 to 24 incur a surcharge of 5.00 EUR per day to a maximum charge of 70.00 EUR
Drivers aged from 71 to 75 incur a surcharge of 5.00 EUR per day to a maximum charge of 70.00 EUR

Driving Licence

Drivers must present a full valid national licence at time of rental and must have held the licence for a minimum period of 1 year. Drivers Aged 21 to 75 must have held a Full Driving Licence for A minimum of 1 Years to Rent a vehicle, International driver licence if drivers come from a EUROPEAN UNION COUNTRY your local full driving license is enough to drive. Your local full driving license is also valid for countries which are listed as contracting parties in the Convention on Road Traffic, Vienna 1968. In case you come from any other country, (also USA / AUSTRALIA / CANADA) you need, without exception, an INTERNATIONAL DRIVING LICENSE. without exception, an INTERNATIONAL DRIVING LICENSE.

Driver Identity

Foreigner/Visitor - Passport with valid Arrival stamp - Valid Drivers licence (with English Translation or IDL) - Credit card - under renters name Local Renters - Valid Government issued ID - Valid Drivers licence - Credit card - under renters name -A proof of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport

RoadSide Assistance / Breakdown Instruction - Procedures

First thing to do is get it out of the way of traffic. If theres a hard shoulder or Emergency bay / parking area you can pull into. If there isnt, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if its safe to do so. - If you believe its too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on and call Right Cars at +306956620011

Accident Instruction / Procedures

First thing to do is get it out of the way of traffic. If theres a hard shoulder or Emergency bay / parking area you can pull into. If there isnt, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if its safe to do so. - If you believe its too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on and call Right Cars at +306956620011

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 120.00 EUR is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning charge of 300.00 EUR will be chargeable.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

Client More Than 2 Hours after pickup time or Delayed If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

E-Voucher

We do accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Mastercard Credit Card Visa Credit Card

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

When you exit the arrivals area, turn right and follow the sign leading to the tourist buses. Once you reach the tourist bus area, Please wait for the Right Cars shuttle which will transfer you to our office (our company vans operate every 20 minutes). If you need assistance with any issues related to the meeting point, please contact a representative of our company at +306956620011

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles "off-road" (unpaved roads) will be the customer`s responsibility. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.