Fuel And Mileage

Unlimited Mileage is included subject to our fair usage policy We supply the vehicle with a recorded fuel level and you must return it at the same level. If it’s returned short, we’ll refuel it and charge the pump price for the missing fuel plus an administration/refuelling fee of 50 Euro to cover our time and logistics. No credit is given for returning with more fuel than supplied. Fair-use mileage: Our rates include up to 200 km per rental day on average. We calculate this by dividing the total kilometres driven by the total number of rental days (part-days count as full days). If your average exceeds 200 km/day without prior authorisation, we may treat this as excessive use and apply excess-mileage charges at the published per-km rate or re-rate the rental to an appropriate tariff. If you expect higher usage, please tell us before collection.

Local Taxes

Local Sales Tax is iin cluded in the Rental Price Quoted Current Rate of Tax is 24.00 %

Location Surcharge

The price quoted includes airport surcharges

Third Party Insurance

Third Party Insurace is included in the price quoted

Theft Waiver Insurance

Theft Waiver is included in the price quoted

Collision Damage Waiver

Collision Damage Waiver is included in the costs of the rental. Please note - In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. For a Full List of Vehicle Excess Amounts please see our General Terms and Conditions / Deposits and Excess Amounts Section

Additional Driver

Only the main driver named on the rental agreement is permitted to drive the vehicle. Additional driver coverage may be purchased at the rental desk upon collection of the vehicle
A Total of 3 additional drivers may be added , the charges for which are detailed below

Under Body Insurance

Underbody damage is not covered by the standard insurance. However, additional underbody insurance can be purchased at the rental desk when collecting the vehicle.

Tyre Insurance

Tyre damage is not covered under the standard insurance. However, you may purchase tyre insurance cover directly from the rental desk

Glass Insurance

Glass is not covered under the standard insurance. You may purchase separate glass insurance at the rental desk when collecting the vehicle.

Premium Damage Waiver

Reduced Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk. The price may vary depending on the vehicle reserved, see table below Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. The details of and the charges for this product are below

Super Damage Waiver

Full Super Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk. The price may vary depending on the vehicle reserved, see table below Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. The details of and the charges for this product are below

RoadSide Assistance / Mechanical Breakdown Cover

Roadside Assistance is not included in the rental price but can be purchased at the desk when you collect the vehicle

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Navigation Systems

GPS systemsare available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 70.00 EUR

Wifi Internet Systems

Wifi systems are not available to rent from this branch

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 75
All drivers must meet our age and licence requirements (typically 25–74 years with 1 year full, valid licence; local variations may apply). A Young/Senior Driver Surcharge applies outside the standard age range. If the applicable surcharge was declared at the time of booking, it’s already included in your price; if not declared, it will be payable at the desk. If a driver does not meet the age/licence rules, the rental may be refused or re-priced and any prepayment may be non-refundable.
Drivers aged from 21 to 24 incur a surcharge of 5.00 EUR per day to a maximum charge of 70.00 EUR
Drivers aged from 71 to 75 incur a surcharge of 5.00 EUR per day to a maximum charge of 70.00 EUR

Driving Licence

Drivers must present a full valid national licence at time of rental and must have held the licence for a minimum period of 1 year. Drivers Aged 21 to 75 must have held a Full Driving Licence for A minimum of 1 Years to Rent a vehicle, International driver licence if drivers come from a EUROPEAN UNION COUNTRY your local full driving license is enough to drive. Your local full driving license is also valid for countries which are listed as contracting parties in the Convention on Road Traffic, Vienna 1968. In case you come from any other country, (also USA / AUSTRALIA / CANADA) you need, without exception, an INTERNATIONAL DRIVING LICENSE.

Driver Identity

Foreigner/Visitor - Passport with valid Arrival stamp - Valid Drivers licence (with English Translation or IDL) - Credit card - under renters name Local Renters - Valid Government issued ID - Valid Drivers licence - Credit card - under renters name -A proof of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport

RoadSide Assistance / Breakdown Instruction - Procedures

First thing to do is get it out of the way of traffic. If therers a hard shoulder or Emergency bay / parking area you can pull into. If there isnt, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if its safe to do so. - If you believe is too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on and call Right Cars immediately at Tel. 30 6980382293

Accident Instruction / Procedures

First thing to do is get it out of the way of traffic. If theres a hard shoulder or Emergency bay / parking area you can pull into. If there isnt, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if its safe to do so. - If you believe its too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on “ and call Right Cars immediately at Tel. 30 6980382293

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 75.00 EUR is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning fee up to 80EUR will be chargeable.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

Client More Than 2 Hours after pickup time or Delayed If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Lost Document Policy

If a rental vehicles documents are lost , the customer will be responsible for the full cost of a replacement documents. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

E-Voucher

We do accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental AMEX, Maestro, Mastercard Credit Card, Prepaid and Virtual Cards, Revolut, Visa Credit Card,

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Mastercard Credit Card, Visa Credit Card,

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

When you exit the arrivals area, turn right and follow the sign leading to the tourist buses. Once you reach the tourist bus area, Please wait for the Right Cars shuttle which will transfer you to our office (our company vans operate every 20 minutes). If you need assistance with any issues related to the meeting point, please contact a representative of our company at +30 22990 23023

General Details

All bookings are subject to our terms and conditions. TL International Group T/A Right Cars Global Rentals do not accept liability for any charges incurred on documentation signed for and accepted locally. TL International Group T/A Right Cars Global are not to be held responsible for hirer or authorised named drivers found driving under the influence of alcohol or drugs or causing wilful damage by driving off road, racing or driving without due care and attention. The hirer will be fully responsible in respect of any claims or costs. Hirer is responsible for the entire amount of the damage without damage excess limitations and all associated costs and legal costs incurred due to such behaviour. This list is not exclusive. TL International Group T/A Right Cars Global Rental act as an agent / intermediary for the hirer booking on www.right-cars.com and associated websites. Booking confirmation vouchers will be issued to the hirer via email. All transactions are subject to VAT. If VAT invoices are required, these would need to be issued directly by the location servicing the rental once the booking has been serviced, and not by TL International Group T/A Right Cars Global Rental. When comprehensive insurance is taken out it is to provide the hirer with entitlement to drive and covers the vehicle in the event of an accident. In the case where the hirer is found negligent TL International Group T/A Right Cars Global Rental Global and its locations reserve the right to pursue the hirer for the recovery of all losses incurred. TL International Group T/A Right Cars Global Rental reserve the right to cancel a rental and refuse the service at any time without reason. Terms and Conditions Issued May 2025 and may be subject to change at any time.

Disclaimer

Complaints All complaints should be made in writing through the Online Contact Form found on www.www.right-cars.com within 30 days from the last day of your rental, after which time cases may not be considered. GDPR All information relating to privacy and data protection when using a TL International Group T/A Right Cars Global Rentals services are contained on our privacy policy which is located on our web https://www.right-cars.com/privacy Promotional Code Any promotional codes used at the time of booking are applied and therefore included within the displayed price. Any terms associated with the promotions must be adhered to at the time of collection. Rental might be denied if you do not meet the car rental companys requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads will result in your insurance coverage will be terminated automatically