Fuel And Mileage

Unlimited Mileage is included in the price of your rental

Local Taxes

The price quoted includes local tax at the current rate 20 Current Rate of Tax is 18.00 %

Location Surcharge

Airport Surcharge Is included in the price at the current rate

Collision Damage Waiver

CDW is included in the rental price and comes with an excess as detailed in the invoice section If you damage the vehicle you are liable up to the excess amount If you have purcahsed excess insurance from a third party company and you damge the vehicle we will provide you with an invoice which will be deducted from your deposit amount and then you must claim back the value of the invoice frm your third party insurrance agent Please note Tyres Glass and the underneath of the vehicle are not covered by this insurance

RoadSide Assistance / Mechanical Breakdown Cover

The price quoted includes breakdown cover.

Additional Driver

Only the Renter is permitted to drive the vehicle. It is illegal to allow anyone else to drive the vehicle and your insurance will become void
A Total of 2 additional drivers may be added , the charges for which are detailed below

Tyre Insurance

Tyres insurance is not included with the standard insurance Tyre insurance can be purchased locally at the branch The cost does vary on the vehicle selected If for any reason you need to replace a tyre on the vehicle during the rental period you must replace with the same make and model of tyre fitted to the vehicle otherwise you will be charge upon return

Glass Insurance

Glass insurance is not included with the standard insurance

Premium Damage Waiver

PCDW is not included in the rental price The details of and the charges for this product are below

Super Damage Waiver

SCDW is not included in the rental price The details of and the charges for this product are below

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 4.00 EUR to a maximum charge of 150.00 EUR

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 4.00 EUR to a maximum charge of 150.00 EUR

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 4.00 EUR to a maximum charge of 150.00 EUR

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 4.00 EUR to a maximum charge of 150.00 EUR

Navigation Systems

GPS systemsare available for rent, subject to availability, at a rate of 7.00 EUR to a maximum charge of 210.00 EUR

Wifi Internet Systems

Wifi systems are available for rent, subject to availability, at a cost of .00 EUR per rental

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 73
The quoted price includes the following surcharges, assuming you entered your correct age during the search. Incorrect age information may lead to these surcharges being applied when you collect the vehicle.'''
Drivers aged from 66 to 73 incur a surcharge of 10.00 EUR per day to a maximum charge of 500.00 EUR
Drivers aged from 21 to 23 incur a surcharge of 10.00 EUR per day to a maximum charge of 500.00 EUR

Driving Licence

The minimum age for renters on economic car categories is 21 years old. All drivers must have held their driving licence for at least 3 years otherwise young driver fee will be charged, 10,00 euro/day (VAT included) For young drivers from 21 to 24 years old additional fee of 10,00 euro/day (VAT included) is applicable. The maximum renters age for economic car categories is 73 years old (66 years old must pay elder fee: 10 Euro/day(VAT included) ) The maximum renters age on luxury car categories and minivan (Mercedes Vito

Driver Identity

A valid Passport and a valid Driving License is required. International driver licence or government translation document is required if the drivers licence is not written in the Latin alphabet.

RoadSide Assistance / Breakdown Instruction - Procedures

Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown can be found on your rental agreement.

Accident Instruction / Procedures

Driver must contact the branch immediately, contact mobile always provided with rental agreement. A police report of the accident must be obtained, the Police report is mandatory, even if you have insurance. Driver must call police to have it, without moving the vehicle anywhere or the insurance will be void and you will become liable for the full costs. Driver licence, car licence and insurance policy (picture, copy) of the other vehicle or vehicles which were involved in the accident. Photos of the vehicle or vehicles with different angles that show the accident, also the vehicle or vehicles licence plate must in the group of photos. Call 155 for Police, 156 for Highway patrol, 112 for Ambulance, this is also provided on the rental agreement.

One Way Rentals

One Way Rentals Are Not permitted

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental American Express (not accepted for deposits) Cash (not accepted for deposits) Mastercard Credit Card Mastercard Debit Card (not accepted for deposits) Visa Credit Card Visa Debit Card (not accepted for deposits)

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Mastercard Credit Card Visa Credit Card

Collection Instructions

When you have cleared customers exit the arrivals hall, ignore the car rental booths in front of you and to the left and turn right then immediately left and through the doors. As you come outside you will see people holding boards with names on, please look for either a Right Cars Sign or your name, normally around the area of booth 36. If we sent you a SMS message you can use the fastrack pickup which is immediately be hide the TAXI sign slightly to your right. If you have any problems please call +905302247575