Fuel And Mileage

Unlimited Mileage is included subject to our fair usage policy The fuel policy at this branch is collect with a full tank of fuel and return with a full tank of fuel. No charges for fuel will be added to your rental costs unless you return the vehicle with less than a full tank of fuel. If you return the vehicle with less than a full tank of, you will be charged for the missing fuel at current pump price plus an admin fee of 20.00 EUR. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Local Taxes

Current Rate of Tax is 20.00 %

Location Surcharge

the price not includes airport surcharge

Additional Driver

A Maximum of 3 additional drivers may be added to the rental contract at a cost of 5 00 EUR each per day Each Addtional Driver must meet the driving licence criteria Additional drivers can only be added for the full duration of the rental All insurance cover as part of the rental contract will become void in particular If an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driving licence at the time of the event giving rise to claim You are permitted to add one additional driver free of charge
A Total of 2 additional drivers may be added , the charges for which are detailed below

Tyre Insurance

Tyre Insurance is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table

Glass Insurance

Glass Insurance is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table

Supplemental Liability Insurance

Supplemental Liability Insurance is not included in the price but can be purchased locally at the rental desk

Personal Accident Insurance

PAI is not included in the price quoted

Theft Waiver Insurance

Theft Waiver is not included in the price quoted Theft Waiver is not included in the price quoted

Premium Damage Waiver

Reduced Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table below Please note In common the coverage does not cover damage to windows tyres the roof underside and interior of the vehicle towing charges or damage caused negligently willfully or recklessly as well as key car documents manual lighter wiper blade cargo cover tool kit or registration plates or any parts stolen missing for the interior and exterior The details of and the charges for this product are below

Super Damage Waiver

Full Super Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk The price may vary depending on the vehicle reserved see table below Please note In common the coverage does not cover damage to windows tyres the roof underside and interior of the vehicle towing charges or damage caused negligently willfully or recklessly as well as key car documents manual lighter wiper blade cargo cover tool kit or registration plates or any parts stolen missing for the interior and exterior The details of and the charges for this product are below

RoadSide Assistance / Mechanical Breakdown Cover

Roadside assistance Breakdown Cover due to driver negligence ie miss fueling driver fault accident flat battery etc is not Included in the Rental Price Quoted but can be purchased at the rental desk at a cost of 15 00 EUR per day

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 6.00 EUR to a maximum charge of 100.00 EUR

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 6.00 EUR to a maximum charge of 100.00 EUR

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 6.00 EUR to a maximum charge of 100.00 EUR

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 4.00 EUR to a maximum charge of 80.00 EUR

Navigation Systems

GPS systems are available for rent, subject to availability, at a cost of .00 EUR per rental

Wifi Internet Systems

Wifi systems are not available to rent from this branch

Cross Border / Cross State

Cross Border / Cross State travel is permitted to the following country / states on payment of the fees

Driver Age Restrictions

The minimum driving age to rent a vehicle is 18 and the maximum age limit is 88
"The Minimum Driving Age for this rental is 18. The Maximum Driving Age for this rental is 85. The following Surcharges Apply Drivers Age 18 to 21, 3.00 EUR per day to a maximum of 30.00 EUR Drivers Age 70 to 85, 3.00 EUR per day to a maximum of 30.00 EUR The Driver surcharges are not included in the rental cost quoted "

Driving Licence

All drivers must produce a valid driving licence. Non EU holders are requires to have an international driving licence.

Driver Identity

The customer mast bring a valid passport or id card A valid credit card in the name of the main driver must be provided at the time of the rental.

RoadSide Assistance / Breakdown Instruction - Procedures

'Will be given at the time of collection of Vehicle. The customer must call our number and report a vehicle malfunction.

Accident Instruction / Procedures

'Will be given at the time of collection of Vehicle. Regardless of whether the customer has purchased our insurance, they must report the accident to the police tel 192.

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 20.00 EUR is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning charge of 200.00 EUR will be chargeable.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

E-Voucher

We dont accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Amex, Mastercard Credit Card, Mastercard Debit Card, Visa Credit Card, Visa Debit Card,

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Amex, Mastercard Credit Card, Mastercard Debit Card, Visa Credit Card, Visa Debit Card,

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

When you arrive at the airport go to the arrivals hall where a member of the Right Cars team will be waiting for you holding a sign with your name on. They will then take you to your rental vehicle which will be parked in the car park at the airport. in an emergency please call +381 63 258 661 for assistance

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles "off-road" (unpaved roads) will be the customer`s responsibility. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

Disclaimer

Rental might be denied if you do not meet the car rental company's requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads will result in your insurance coverage will be terminated automatically