Fuel And Mileage

Unlimited Mileage is included subject to our fair usage policy

Local Taxes

The price quoted includes all local taxes Current Rate of Tax is 14.00 %

Location Surcharge

The price quoted includes airport surcharges

Third Party Insurance

Third Party Insurace is included in the price quoted

Theft Waiver Insurance

Theft Waiver is included in the price quoted

Collision Damage Waiver

Collision Damage waiver is included in the price with an excess amount

Additional Driver

Only the person renting the vehicle is authorised to drive the vehicle. It is illegal to allow anyone not listed on the rental agreement to drive the vehicle You are permitted to add one additional driver free of charge
A Total of 3 additional drivers may be added , the charges for which are detailed below

Premium Damage Waiver

PCDW is not included in the price and can be purchased locally at the rental desk, The purchasing of this product reduces the excess value, by an amount, which varies depending on the vehicle selected The details of and the charges for this product are below

Super Damage Waiver

SCDW is not included in the price but can be purchased from the rental desk . By purchasing this product the excess is reduced to zero The details of and the charges for this product are below

RoadSide Assistance / Mechanical Breakdown Cover

Roadside assistance is not included in the price

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 5.00 USD to a maximum charge of 50.00 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 5.00 USD to a maximum charge of 50.00 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 5.00 USD to a maximum charge of 50.00 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a cost of .00 USD per rental

Navigation Systems

GPS systems are not available to rent from this branch

Wifi Internet Systems

Wifi systems are not available to rent from this branch

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 25 and the maximum age limit is 80

Drivers aged from 71 to 80 incur a surcharge of 5.00 USD per day to a maximum charge of 50.00 USD

Driving Licence

All drivers must hold the original driving license including the photo of ID , Driving license must be held for minimum of 1 year, international driving permit (IDP) is mandatory for the foreigners.

Driver Identity

European Union Citizens only required to present their EU driving license with picture card. All other international citizens must provide additional ID in the form of a valid passport.

RoadSide Assistance / Breakdown Instruction - Procedures

Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown is +20 111 1383 830 and can also be found on your rental agreement. Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. All repairs must be authorised by the location before proceeding, if necessary replacement cars will be provided by the location only. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, renters must obtain a police report for meet insurance/waiver requirements. Renters must also obtain a copy of an incident report from the renting location. Accidents and/or damage occurring in Right Cars vehicles as a result of driver negligence or where the driver has tested positive for drugs or alcohol will not be covered by any insurance or waiver product sold to the customer by Right Cars, additionally the renter will not be entitled to a replacement vehicle.

Accident Instruction / Procedures

In the event of an accident the driver should contact the location immediately on +20 111 1383 830. For accidents involving 3rd parties the driver where possible should obtain as many details regarding name address, nationality and if applicable company the car is rented from. Renter is responsible for obtaining a police report for all accidents. No insurance will cover customers who do not comply with the terms and amp; conditions, additionally no insurance will cover customers who drive under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. A police report is mandatory for all accidents, in the event a police report is not obtained the driver is solely responsible for damage incurred to the right cars vehicle.

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 75.00 EUR is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required. In addition to the admin fee for every day a vehicle is off the road due to damage caused by customer there will be an additional charge of 40.00 EUR per day

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning fee up to 80EUR will be chargeable.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

Client More Than 2 Hours after pickup time or Delayed If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Lost Document Policy

If a rental vehicles documents are lost , the customer will be responsible for the full cost of a replacement documents. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

E-Voucher

We do accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Mastercard Card Credit (Not Prepaid),

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Mastercard Card Credit (Not Prepaid),

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

Dear customer once you arrive go to terminal 3 gate no 3 then you will find our representatives holding a sign with your name to serve you . If you find it difficult to find us please call us at: 20 111 1383 830

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles andquot;off-roadandquot; (unpaved roads) will be the customer`s responsibility. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

Disclaimer

Rental might be denied if you do not meet the car rental companys requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads (off-road driving) will result in your insurance coverage to be terminated automatically. An additional off road/unpaved road driving fee up to 250€ applies.