Fuel And Mileage

Unlimited Mileage is included in the price of your rental

Local Taxes

Current Rate of Tax is 5.00 %

RoadSide Assistance / Mechanical Breakdown Cover

Breakdown Cover is not included in the rental price

Additional Driver

Only the Renter is permitted to drive the vehicle. It is illegal to allow anyone else to drive the vehicle and your insurance will become void
A Total of 2 additional drivers may be added , the charges for which are detailed below

Glass Insurance

Glass insurance is not included with the standard insurance

Supplemental Liability Insurance

Supplemental Liability Insurance is not included in the price but can be purchased locally at the rental desk

Personal Accident Insurance

PAI is not included in the price quoted

Theft Waiver Insurance

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Premium Damage Waiver

The details of and the charges for this product are below

Super Damage Waiver

The details of and the charges for this product are below

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 10.00 USD to a maximum charge of 150.00 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 10.00 USD to a maximum charge of 150.00 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 10.00 USD to a maximum charge of 150.00 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 10.00 USD to a maximum charge of 150.00 USD

Navigation Systems

Booster SeatsGPS systems are available for rent, subject to availability, at a rate of 10.00 USD per rental day

Wifi Internet Systems

Wifi systems are available for rent, subject to availability, at a cost of .00 USD per rental

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 75

Drivers aged from 25 to 65 incur a surcharge of .00 USD
Drivers aged from 66 to 75 incur a surcharge of 15.00 USD per day to a maximum charge of 300.00 USD

Driving Licence

The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental. All non-UAE residents are required to hold a valid International Driving Permit along with their national driver license, except drivers holding a driver license from the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland, United Kingdom, USA. Driver licenses from the following country(ies): Greece, Japan, South Korea, Turkey will be accepted only if the translation is approved by the Consulate or Embassy. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, visitors visa.

Driver Identity

The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental. All non-UAE residents are required to hold a valid International Driving Permit along with their national driver license, except drivers holding a driver license from the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland, United Kingdom, USA. Driver licenses from the following country(ies): Greece, Japan, South Korea, Turkey will be accepted only if the translation is approved by the Consulate or Embassy. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, visitors visa.

RoadSide Assistance / Breakdown Instruction - Procedures

|First thing to do is get it out of the way of traffic. If there’s a hard shoulder or Emergency bay / parking area you can pull into. If there isn’t, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if it’s safe to do so. - If you believe it’s too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on – and Call/WhatsApp us immediately at +971 50 766 71 77/ +971 54 781 88 35 / +971 4 577 00 94/ +971 50 907 99 88.

Accident Instruction / Procedures

First thing to do is get it out of the way of traffic. If there’s a hard shoulder or Emergency bay / parking area you can pull into. If there isn’t, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if it’s safe to do so. - If you believe it’s too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on – and Call the Police 999/112 to report it so the police will come to you. However, all accidents must be reported to the Traffic Police 999 / 112, and to Right-Cars in UAE/Navigators Car Rental in Dubai before the vehicle is moved where you must obtain a Police Report even if you have already Full Super Collision Damage Waiver as well as third party insurance ??(protects the renter against a claim made by another person in the event of ?any ?damage or injury). For any further assistance, please Call / WhatsApp us immediately at +971 50 766 71 77/ +971 54 781 88 35 / +971 4 577 00 94 / +971 50 907 99 88. However, without obtaining the Police Report, you will be responsible for the full value of the car and others as third party and all of the liabilities even if you have Full Super Collision Damage Waiver (SCDW) or even your own insurance coverage. For any an accident, whether with or without the involvement of an identified Third Party, you are required to present an accident report form by law, from the police in order to have the vehicle insurance covered. In Case of mechanical failure not caused by the customer, the replacement vehicle is provided by us."

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 50.00 USD per day is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

|If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given, then we will only keep the car for the customer for 120 minutes after their booking collection time. The customer have to contact us even there is a flight details provided, also, if the customer didn|t contact us or answer our SMS, then the booking will be canceled within 120 minutes from the booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance