Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 12.84 USD to a maximum charge of 120.00 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 12.84 USD to a maximum charge of 120.00 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 12.84 USD to a maximum charge of 120.00 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 12.84 USD to a maximum charge of 120.00 USD

Navigation Systems

GPS systemsare available for rent, subject to availability, at a rate of 10.70 USD to a maximum charge of 150.00 USD

Wifi Internet Systems

Wifi systems are available for rent, subject to availability, at a cost of .00 USD per rental

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 80

Drivers aged from 21 to 24 incur a surcharge of 53.50 USD per rental day
Drivers aged from 71 to 80 incur a surcharge of 13.90 USD per rental day

Driving Licence

Drivers must present a fully valid national licence at time of rental with no major endorsements and must have held the licence for a minimum period of 1 year. International driving licence is required for customers whose licence is not written in Roman alphabet. (Arabic, Chinese, Japanese, and Cyrillic etc.). For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license. Original license without translation will not be accepted and the rental reservation maybe cancelled.

Driver Identity

The customer must bring a valid driver's license, no temporary licenses will be accepted and Passport or Identification card. A valid credit card or debit card in the name of the main driver must be provided at the time of the rental.

Additional Driver

second driver is not included in the cost of the rental.
A Total of 2 additional drivers may be added , the charges for which are detailed below

Fuel And Mileage

Unlimited Mileage is included in the price of your rental

Local Taxes

Current Rate of Tax is 7.00 %

Premium Damage Waiver

The details of and the charges for this product are below

Premium Damage Waiver Cannot Be Purchased From This Branch

Super Damage Waiver

The details of and the charges for this product are below

Super Damage Waiver Cannot Be Purchased From This Branch

RoadSide Assistance / Breakdown Instruction - Procedures

In a case of a breakdown please call our office to arrange the towing. This service is free if the vehicle suffer any mechanical malfunction.

Accident Instruction / Procedures

Please call 911 to make a report, take photos (third party damages, rented vehicle) and call our office to report the accident.

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

Please keep in mind that you are responsible for all garaging and congestion charges, parking and other traffic fines and penalties, and toll fees / road tax (if not specified otherwise) incurred during the rental period. All such charges will be forwarded to you along with any administrative charges from us or the Supplier. The Administration Fee applies as follows: USD $50 plus tax for parking and toll tickets, USD$150 plus tax for traffic fines, USD$500 plus tax for towing fee plus the amount of the tow.

Cleaning Policy

"There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles a cleaning charge of 500 USD plus tax will be chargeable."

Pets And Service Animals Policy

"No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning charge of 500 USD plus tax will be chargeable."

Smoking

"There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles a cleaning charge of 500 USD plus tax will be chargeable."

Flight Delay Policy

If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time in office opening hours.

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental American Express Discover Credit Card Discover Debit Card (not accepted for deposits) MasterCard Credit Card MasterCard Debit Card (not accepted for deposits) Visa Credit Card Visa Debit Card (not accepted for deposits)

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance American Express Discover Credit Card Discover Debit Card (not accepted for deposits) MasterCard Credit Card MasterCard Debit Card (not accepted for deposits) Visa Credit Card

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60 minutes from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not at the booking rate.

General Details

"If the renter chooses to use their own personal auto insurance and the ID card declaration page provided don’t have enough information to proof coverage then own insurance verification fee of 49.99 USD plus tax will apply to cover the administrative and verification costs associated with reviewing and ensuring that the provided insurance meets our rental requirements (A valid insurance policy that explicitly covers rental vehicles, proof of full coverage, including liability, collision, and comprehensive protection, Coverage from an accepted insurance provider licensed to operate in the state where the rental is issued). This fee is non-refundable once the rental begins. Important Limitations: The renter is responsible for filing claims with their insurance company in the event of an accident, theft, or damage. If the insurance policy does not fully cover damages or liabilities, the renter will be responsible for any remaining costs. The use of own insurance does not reduce the financial responsibility of the renter for any additional fees or charges related to the rental. the failure to provide valid insurance may require the purchase of additional coverage from our company. For more information, please contact the rental counter or call our customer service line 1 269 304 5377." Credit Card or Website Insurance is accepted but please note these protections only covers CDW but do not cover Third Party Liability (please check your provider policy details). If credit card or website protection is used to cover the vehicle then valid proof of third-party liability with minimum $300.000 coverage will be required. TPL is available for purchased at the counter for a cost of USD$39.99 per day plus tax. Some services might be sold as a package to reduce customer's responsibility and reduce the security deposit up to USD$100. Some of the packages include LOU ADMIN FEE WAIVER for USD$29.99 a day plus tax, SLI LOU for USD$34.99 plus tax a day, T