The minimum driving age to rent a vehicle is 21 and the maximum age limit is 78
"The Minimum Driving Age for this rental is 21. The Maximum Driving Age for this rental is 78. The following Surcharges Apply Drivers Age 21 to 24, 6.00 USD per day to a maximum of 70.00 USD Drivers Age 71 to 78, 6.00 USD per day to a maximum of 70.00 USD The Driver surcharges are not included in the rental cost quoted "
Drivers aged from 25 to 70 incur a surcharge of .00 USD

Foreigner/Visitor - Passport with valid Arrival stamp - Valid Drivers licence (with English Translation or IDL) - Credit card - under renters name Local Renters - Valid Government issued ID - Valid Drivers licence - Credit card - under renters name -A proof of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport

Unlimited Mileage is included in the price of your rental The fuel policy at this branch is like for like, so you need to return the vehicle with the same amount of fuel as when you collect the vehicle. No charges for fuel will be added to your rental costs unless you return the vehicle with less than the fuel level at vehicle collection time. If you return the vehicle with less fuel then when you collected the vehicle, you will be charged for the missing fuel at current pump price plus an admin fee of 20.00 USD. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown is +254 724001111 and can also be found on your rental agreement and the car key. Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. All repairs must be authorised by the location before proceeding, if necessary replacement cars will be provided by the location only. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, renters must obtain a police report for meet insurance/waiver requirements. Renters must also obtain a copy of an incident report from the renting location. Accidents and/or damage occurring in Right Cars vehicles as a result of driver negligence or where the driver has tested positive for drugs or alcohol will not be covered by any insurance or waiver product sold to the customer by Right Cars, additionally the renter will not be entitled to a replacement vehicle.

"Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown is +254 724001111 and can also be found on your rental agreement and the car key. . Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. All repairs must be authorised by the location before proceeding, if necessary replacement cars will be provided by the location only. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, renters must obtain a police report for meet insurance/waiver requirements. Renters must also obtain a copy of an incident report from the renting location. Accidents and/or damage occurring in Right Cars vehicles as a result of driver negligence or where the driver has tested positive for drugs or alcohol will not be covered by any insurance or waiver product sold to the customer by Right Cars, additionally the renter will not be entitled to a replacement vehicle."

A standard admin fee of 50.00 USD is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required. In addition to the admin fee for every day a vehicle is off the road due to damage caused by customer there will be an additional charge of 50.00 USD per day

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Client More Than 2 Hours after pickup time or Delayed If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance American Express Mastercard Credit Card Visa Credit Card

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Meet and greet service at Jkia international arrivals. Once we are notified of your flight number, our representative will meet you at the correct Internationals Arrival Terimal. Our representative can also be easily reached on +254724001111

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles "off-road" (unpaved roads) will be the customer`s responsibility. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

Rental might be denied if you do not meet the car rental company's requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads (off-road driving) will result in your insurance coverage to be terminated automatically. An additional off road driving fee up to 250.00 USD might apply.

Day of The Week	Opening Time	Closing Time
Monday	08:00	23:00
Tuesday	08:00	23:00
Wednesday	08:00	23:00
Thursday	08:00	23:00
Friday	08:00	23:00
Saturday	08:00	23:00
Sunday	08:00	23:00