Public Liability Insurance

Public Liability Insurance is included in the costs of the rental to the value of 80,000 USD

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 4.00 USD to a maximum charge of 40.00 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 4.00 USD to a maximum charge of 40.00 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 4.00 USD to a maximum charge of 40.00 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 4.00 USD to a maximum charge of 40.00 USD

Navigation Systems

GPS systems are not available to rent from this branch

Wifi Internet Systems

Wifi systems are not available to rent from this branch

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 78
"The Minimum Driving Age for this rental is 21. The Maximum Driving Age for this rental is 78. The following Surcharges Apply Drivers Age 21 to 24, 6.00 USD per day to a maximum of 70.00 USD Drivers Age 71 to 78, 6.00 USD per day to a maximum of 70.00 USD The Driver surcharges are not included in the rental cost quoted "
Drivers aged from 21 to 24 incur a surcharge of 6.00 USD per day to a maximum charge of 70.00 USD
Drivers aged from 71 to 78 incur a surcharge of 6.00 USD per day to a maximum charge of 70.00 USD

Driving Licence

All drivers must hold a valid driving license from country of residence, any driving license written in a script other than Latin or Greek script must also provide an international driving permit (IDP).

Driver Identity

Foreigner/Visitor - Passport with valid Arrival stamp - Valid Drivers licence (with English Translation or IDL) - Credit card - under renters name Local Renters - Valid Government issued ID - Valid Drivers licence - Credit card - under renters name -A proof of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport

Additional Driver

A Maximum of 3 additional drivers may be added to the rental contract at a cost of 4 00 USD each per day to a maximum of 400 USD each per rental Each Addtional Driver must meet the driving licence criteria Additional drivers can only be added for the full duration of the rental All insurance cover as part of the rental contract will become void in particular If an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driving licence at the time of the event giving rise to claim
A Total of 2 additional drivers may be added , the charges for which are detailed below

Tyre Insurance

Tyre insurance is not included in the cost of the rental

Tyre Insurance Cannot Be Purchased From This Branch

Fuel And Mileage

Unlimited Mileage is included in the price of your rental The fuel policy at this branch is like for like, so you need to return the vehicle with the same amount of fuel as when you collect the vehicle. No charges for fuel will be added to your rental costs unless you return the vehicle with less than the fuel level at vehicle collection time. If you return the vehicle with less fuel then when you collected the vehicle, you will be charged for the missing fuel at current pump price plus an admin fee of 20.00 USD. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Local Taxes

The price quoted includes all local taxes Local Tax Rate is 16% Current Rate of Tax is 10.00 %

Location Surcharge

The price quoted includes airport surcharges

Third Party Insurance

Third party liability cover. If you are involved in an accident with your hire car, against bodily injury and property damage to a third party up to 80,000 USD

Theft Waiver Insurance

Theft Protection for the vehicle. Rental limits potential vehicle damage to the maximum of each commercial value of each vehicle.

Collision Damage Waiver

Collision Damage Waiver is included in the costs of the rental. Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior.

Premium Damage Waiver

Reduced Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk. The price may vary depending on the vehicle reserved, see table below Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. The details of and the charges for this product are below

Super Damage Waiver

Full Super Collision Damage Waiver is not included in the rental price quoted but is available at the rental desk. The price may vary depending on the vehicle reserved, see table below Please note: In common the coverage does not cover damage to windows, tyres, the roof, underside and interior of the vehicle, towing charges or damage caused negligently, willfully or recklessly as well as key, car documents, manual, lighter, wiper blade, cargo cover, tool kit, or registration plates or any parts stolen / missing for the interior and exterior. The details of and the charges for this product are below

RoadSide Assistance / Mechanical Breakdown Cover

Mechanical Breakdown is included in the rental cost Roadside assistance Breakdown Cover due to driver negligence ie miss fueling driver fault accident flat battery etc is not Included in the Rental Price Quoted but can be purchased at the rental desk at a cost of 4 00 USD per day

RoadSide Assistance / Breakdown Instruction - Procedures

Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown is 254 724001111 and can also be found on your rental agreement and the car key. Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. All repairs must be authorised by the location before proceeding, if necessary replacement cars will be provided by the location only. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, renters must obtain a police report for meet insurance/waiver requirements. Renters must also obtain a copy of an incident report from the renting location. Accidents and/or damage occurring in Right Cars vehicles as a result of driver negligence or where the driver has tested positive for drugs or alcohol will not be covered by any insurance or waiver product sold to the customer by Right Cars, additionally the renter will not be entitled to a replacement vehicle.

Accident Instruction / Procedures

Road Side Assistance - Breakdown: Breakdown Assistance is provided 24/7, the number to call in case of breakdown is 254 724001111 and can also be found on your rental agreement and the car key. Accident or Breakdown - In the event of a breakdown, accident or mechanical difficulties, you must call us immediately. All repairs must be authorised by the location before proceeding, if necessary replacement cars will be provided by the location only. Please keep copies of all documentation you are asked to complete. This may be needed if you wish to make a claim. For accidents, renters must obtain a police report for meet insurance/waiver requirements. Renters must also obtain a copy of an incident report from the renting location. Accidents and/or damage occurring in Right Cars vehicles as a result of driver negligence or where the driver has tested positive for drugs or alcohol will not be covered by any insurance or waiver product sold to the customer by Right Cars, additionally the renter will not be entitled to a replacement vehicle.

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 50.00 USD is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required. In addition to the admin fee for every day a vehicle is off the road due to damage caused by customer there will be an additional charge of 50.00 USD per day

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters. If the customer does not return the vehicle in a good condition they will be charged a 50.00 USD cleaning fee.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning fee up to 80.00 USD will be chargeable.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

Client More Than 2 Hours after pickup time or Delayed If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

E-Voucher

We do accept E-VOUCHERS.

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental American Express, Mastercard Credit Card, Visa Credit Card,

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Mastercard Credit Card, Visa Credit Card,

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

Our Staff will be waiting for you at our Rental Desk, you can call us at 254 724001111 for any assistance.

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles

Disclaimer

Rental might be denied if you do not meet the car rental company