Fuel And Mileage

Unlimited Mileage is included subject to our fair usage policy The fuel policy at this branch is collect with a full tank of fuel and return with a full tank of fuel. No charges for fuel will be added to your rental costs unless you return the vehicle with less than a full tank of fuel. If you return the vehicle with less than a full tank of, you will be charged for the missing fuel at current pump price plus an admin fee of 70.00 EUR. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Local Taxes

The price quoted includes all local taxes Local Tax Rate is 20 00 Current Rate of Tax is 18.00 %

Location Surcharge

The price quoted includes airport surcharges

Collision Damage Waiver

Collision Damage waiver is included in the price with an excess amount

RoadSide Assistance / Mechanical Breakdown Cover

Breakdown cover is included in the price.

Additional Driver

A Maximum of 3 additional drivers may be added to the rental contract at a cost of 10 00 EUR each per day to a maximum of 30 00 EUR each per rental Each Addtional Driver must meet the driving licence criteria Additional drivers can only be added for the full duration of the rental All insurance cover as part of the rental contract will become void in particular If an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driving licence at the time of the event giving rise to claim
A Total of 0 additional drivers may be added , the charges for which are detailed below

Premium Damage Waiver

The details of and the charges for this product are below

Super Damage Waiver

The details of and the charges for this product are below

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 500.00 EUR

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 500.00 EUR

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 500.00 EUR

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 5.00 EUR to a maximum charge of 500.00 EUR

Navigation Systems

GPS systems are not available to rent from this branch

Wifi Internet Systems

Wifi systems are not available to rent from this branch

Cross Border / Cross State

Cross Border / Cross State travel is permitted to the following country / states on payment of the fees

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 85
"The Minimum Driving Age for this rental is 21. The Maximum Driving Age for this rental is 85. The following Surcharges Apply Drivers Age 21 to 24, 10.00 EUR per day to a maximum of 120.00 EUR The Driver surcharges are not included in the rental cost quoted "
Drivers aged from 25 to 85 incur a surcharge of .00 EUR

Driving Licence

''Driving License must be at least 3 months old; US and China citizens should have international driving license or should sign statement that they know traffic law and rules (when they do not have IDL, they cannot buy CDW and SCDW)

Driver Identity

ID requirements: We need driving license to look at and compare the personal information from DL.

Personal Accident Insurance

Personal Accident Insurance is not sold at this location.

Personal Accident Insurance Cannot Be Purchased From This Branch

RoadSide Assistance / Breakdown Instruction - Procedures

In case of breakdown please contact branch where you have picked up the car and our employees will help you with your case or will prepare for you a replacement vehicle.

Accident Instruction / Procedures

The Event of an Accident: In every case please inform branch straight away. Call 112 if it’s collision or emergency. Take photos from accident place of the damage and anything that could be useful in a claim.

One Way Rentals

One Way Rentals Are Not permitted

Admin Fee

A standard admin fee of 70.00 EUR is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Cleaning Policy

There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles a cleaning charge of 150.00 EUR will be chargeable.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning charge of 150.00 EUR will be chargeable.

Smoking

There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles a cleaning charge of 150.00 EUR will be chargeable.

Flight Delay Policy

If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given and the customer has not contacted us at the branch, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Own Insurance

The details deposit and excess amounts are listed below

Unused Days

If a vehicle is returned early we do not refund for any unsued rental days

E-Voucher

We do accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is 28 Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Mastercard Credit Card, Mastercard Debit Card, Visa Credit Card, Visa Debit Card,

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Mastercard Credit Card, Visa Credit Card,

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

Meet and Greet. Our representative will be waiting for at the arrivals of Pristina Airport. If needed, please call: 383 45 777 223 for assistance.

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Right Cars is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles "off-road" (unpaved roads) will be the customer`s responsibility and maybe subject to a fee of 1200.00. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

Disclaimer

Rental might be denied if you do not meet the car rental company's requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads will result in your insurance coverage will be terminated automatically