Additional Driver

It is included within the rental price that one additonal driver cn drive the vehicle, the additional person that can drive the vehicle is listed above in the Addtional Drivers section
A Total of 2 additional drivers may be added , the charges for which are detailed below

Fuel And Mileage

Unlimited Mileage is included in the price of your rental

Local Taxes

Current Rate of Tax is 18.00 %

Collision Damage Waiver

EL CLIENTE POSEE UNA PROTECCION BASICA DE LEY UN SEGURO DE MAYOR COBERTURA EN EL MOSTRADOR

Collision Damage Waiver Cannot Be Purchased From This Branch

RoadSide Assistance / Mechanical Breakdown Cover

Breakdown Cover is not included in the rental price

Tyre Insurance

Tyres insurance is not included with the standard insurance. Tyre insurance can be purchased locally at the branch, The cost does vary on the vehicle selected. If for any reason you need to replace a tyre on the vehicle during the rental period you must replace with the same make and model of tyre fitted to the vehicle, otherwise you will be charge upon return

Glass Insurance

Glass insurance is not included with the standard insurance.

Premium Damage Waiver

PCDW is not included in the rental price The details of and the charges for this product are below

Super Damage Waiver

SCDW is not included in the rental price The details of and the charges for this product are below

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 3.54 USD to a maximum charge of 76.70 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 3.54 USD to a maximum charge of 76.70 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 3.54 USD to a maximum charge of 76.70 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 3.54 USD to a maximum charge of 76.70 USD

Navigation Systems

GPS systems are available for rent, subject to availability, at a cost of .00 USD per rental

Wifi Internet Systems

Wifi systemsare available for rent, subject to availability, at a rate of 5.90 USD to a maximum charge of 123.90 USD

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 75

Drivers aged from 21 to 24 incur a surcharge of 5.90 USD per day to a maximum charge of 59.00 USD

Driving Licence

'Drivers must present a full valid national licence at time of rental and must have held the licence for a minimum period of 1 year. Drivers Aged 21 to 75 must have held a Full Driving Licence for A minimum of 1 Years to Rent a vehicle, International driver licence is required if the drivers licence is not written in the Latin alphabet.

Driver Identity

'Foreigner/Visitor - Passport with valid Arrival stamp - Valid Driver’s licence (with English Translation or IDL) - Credit card - under renter’s name Local Renters - Valid Government issued ID - Valid Driver’s licence - Credit card - under renter’s name -A proff of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport

RoadSide Assistance / Breakdown Instruction - Procedures

First thing to do is get it out of the way of traffic. If there’s a hard shoulder or Emergency bay / parking area you can pull into. If there isn’t, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if it’s safe to do so. - If you believe it’s too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on – and call Right Cars Dominican Republic immediately at Tel. +1-829-377-7338

Accident Instruction / Procedures

First thing to do is get it out of the way of traffic. If there’s a hard shoulder or Emergency bay / parking area you can pull into. If there isn’t, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if it’s safe to do so. - If you believe it’s too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on – and call Right Cars Dominican Republic immediately at Tel. +1-829-377-7338

One Way Rentals

One Way Rentals Are Not permitted

Cleaning Policy

At Right Cars Global Rentals, every vehicle is thoroughly cleaned and sanitized before each rental to ensure a clean and comfortable experience for all customers. We understand that light use may result in minor dust on mats, small marks from shoes, or a few disposable items left behind — this is considered normal and does not require extra cleaning. However, if a vehicle is returned in a condition that exceeds normal use, such as with large food or drink spills, strong or unpleasant odors (including from smoking or food), excessive pet hair, heavy mud or sand on seats or carpets, the presence of vomit, bodily fluids, or sticky substances, additional cleaning will be required. All our vehicles are strictly non-smoking, and any evidence of smoking, such as ash, cigarette butts, burns, or smoke odor, will result in a deep cleaning process. While pets are welcome, vehicles must be returned free from pet-related mess, including hair, dirt, or odors. Customers are kindly requested to return vehicles in a reasonably clean condition to help us maintain the high standards expected by all renters.

Smoking

Smoking is strictly prohibited in all vehicles rented from Right Cars Global Rentals. This includes cigarettes, cigars, e-cigarettes, vapes, and any other form of smoking or vaporizing device. Our vehicles are maintained to a high standard of cleanliness and comfort for all customers, and smoking inside the vehicle compromises that standard. Any evidence of smoking — including but not limited to odor, ash, cigarette butts, or burn marks — will result in the vehicle being flagged for deep cleaning. We kindly ask all customers to respect this policy to ensure a pleasant rental experience for everyone. Failure to comply may result in additional cleaning charges as determined by the branch.

Flight Delay Policy

'If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Key Replacement / Lost Document Policy

If a rental vehicle key is lost, the customer will be responsible for the full cost of a replacement key, including any programming or re-coding required. In addition, an administrative fee will be charged to cover the time and resources involved in arranging the replacement. This policy applies to all vehicle types and key formats, including remote fobs and smart keys. We strongly recommend that customers take care to keep keys secure at all times during the rental period.

Unused Days

Please note that any unused rental days are non-refundable. Once the rental period has commenced, no refunds will be issued for early returns or for days not used, regardless of the reason. This policy applies to all bookings and ensures that vehicles reserved for your rental period are not reallocated or rebooked for other customers. We encourage you to plan your rental dates carefully before confirming your reservation.

Maximum Rental Days

The Maximun Rental Period is Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Nuestros clientes para el inicio de la renta deberan tener tarjeta de crédito pero para el retorno podran usar diferentes medios de pago incluido tarjetas y efectivos

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Nuestros clientes para el inicio de la renta deberan tener tarjeta de crédito pero para el retorno podran usar diferentes medios de pago incluido tarjetas y efectivos

Collection Instructions

Once you are ready to be picked up please call our Dominican Republic Customer Service Representative on +1-829-377-7338 or +1 809-381-9868 for a shuttle to the office. After the arrivals a Right Cars representative will be waiting for you in the Arrival Hall your name on a board.