Fuel And Mileage

Unlimited Mileage is included in the price of your rental The fuel policy at this branch is collect with same to same and return with a same. No charges for fuel will be added to your rental costs unless you return the vehicle with less than. If you return the vehicle with less than a full tank of, you will be charged for the missing fuel at current pump price plus an admin fee of 20.00 USD plus tax. No Fuel deposit will be taken when you collect the vehicle. No refunds will be given for unused fuel.

Local Taxes

not included Current Rate of Tax is 18.00 %

RoadSide Assistance / Mechanical Breakdown Cover

Breakdown Cover is not included in the rental price

RoadSide Assistance / Mechanical Breakdown Cover Cannot Be Purchased From This Branch

Baby Seat

Baby Seats are available for rent, subject to availability, at a rate of 4.18 USD to a maximum charge of 90.51 USD

Child Seat

Child Seats are available for rent, subject to availability, at a rate of 4.18 USD to a maximum charge of 90.51 USD

Infant Seat

Infant Seats are available for rent, subject to availability, at a rate of 4.18 USD to a maximum charge of 90.51 USD

Booster Seat

Booster Seats are available for rent, subject to availability, at a rate of 4.18 USD to a maximum charge of 90.51 USD

Navigation Systems

GPS systems are not available to rent from this branch

Wifi Internet Systems

Wifi systems available for rent, subject to availability, at a rate of 6.97 USD to a maximum charge of 208.86 USD

Cross Border / Cross State

Cross Border / Cross State travel is not permitted

Driver Age Restrictions

The minimum driving age to rent a vehicle is 21 and the maximum age limit is 80
"The Minimum Driving Age for this rental is 21. The Maximum Driving Age for this rental is 75. "

Driving Licence

Drivers must present a full valid national licence at time of rental and must have held the licence for a minimum period of 1 year. Drivers Aged 21 to 80 must have held a Full Driving Licence for A minimum of 1 Years to Rent a vehicle, International driver licence is required if the drivers licence is not written in the Latin alphabet.

Driver Identity

Foreigner/Visitor - Passport with valid Arrival stamp - Valid Driver’s licence (with English Translation or IDL) - Credit card - under renter’s name Local Renters - Valid Government issued ID - Valid Driver’s licence - Credit card - under renter’s name -A proff of billing under the renter name and address n of the Driving Licence or an International Driving Licence and Passport.

Additional Driver

not included
A Total of 2 additional drivers may be added , the charges for which are detailed below

Tyre Insurance

Tyres insurance is not included with the standard insurance Tyre insurance can be purchased locally at the branch The cost does vary on the vehicle selected If for any reason you need to replace a tyre on the vehicle during the rental period you must replace with the same make and model of tyre fitted to the vehicle otherwise you will be charge upon return

Tyre Insurance Cannot Be Purchased From This Branch

Glass Insurance

Glass insurance is not included with the standard insurance

Glass Insurance Cannot Be Purchased From This Branch

Location Surcharge

not included

Supplemental Liability Insurance

Supplemental Liability Insurance is not included in the price but can be purchased locally at the rental desk

Supplemental Liability Insurance Cannot Be Purchased From This Branch

Collision Damage Waiver

Collision Damage waiver is not included in the price with an excess amount

Collision Damage Waiver Cannot Be Purchased From This Branch

Premium Damage Waiver

PCDW is not included in the rental price The details of and the charges for this product are below

Premium Damage Waiver Cannot Be Purchased From This Branch

Super Damage Waiver

SCDW is not included in the rental price The details of and the charges for this product are below

Super Damage Waiver Cannot Be Purchased From This Branch

RoadSide Assistance / Breakdown Instruction - Procedures

First thing to do is get it out of the way of traffic. If there’s a hard shoulder or Emergency bay / parking area you can pull into. If there isn’t, pull over off the road as far as you can. - Put the hazard lights on and get everyone out of the car and away from the road, using the doors facing away from the road. - Place the Early warning device (EWD) or triangle at least 50 metres behind your car if it’s safe to do so. - If you believe it’s too dangerous to get out of the car, make sure everyone keeps their seatbelts on, put your hazard lights on – and call Zezgo Dominican Republic immediately at Tel. +1-809-273-1248 or 1-849-539-1248.

Accident Instruction / Procedures

Staying calm is crucial after a car accident. The first step is to check on the well-being of everyone involved. Be sure to contact the appropriate authorities to report the incident. Documenting the damage with photographs can be very helpful. Finally, it's important to contact our office as soon as possible to report the incident. Call the Dominican Republic at 1-809-273-1248 or 1-849-539-1248. A police report is mandatory.

One Way Rentals

One Way Rentals are permitted to the following branches on payment of the fees listed

Admin Fee

A standard admin fee of 100.00 USD plus tax is charged to cover the costs of processing speeding fine, parking tickets, or any other related traffic offences, and any other administration work required.

Pets And Service Animals Policy

No pets allowed in the rental vehicles. Should it be found that a customer has had pets in the vehicles a cleaning charge of 100.00 USD will be chargeable plus tax.

Smoking

There is a very clear no smoking policy in the rental vehicles. Should it be found that a customer has been smoking in the vehicles a cleaning charge of 100.00 USD will be chargeable plus tax.

Flight Delay Policy

If we have be given the flight number we will monitor all flights for any delays and keep the car for the customer in opening hours, if customers is delayed and arrives when the branch is closed, they can collect the car the next morning, we will keep the car for them until midday the next morning. If no flight number has been given, then we will only keep the car for the customer for 2 hrs after their booking collection time.

Own Insurance

The details deposit and excess amounts are listed below

Unused Days

If a vehicle is returned early we do not refund for any unsued rental days

E-Voucher

We dont accept E-Vouchers

Maximum Rental Days

The Maximun Rental Period is 28 Days

Opening Times - Out Of Hours Charges

Payment Methods

The following card are accepted as methods of payment for your rental Amex, Cash, Disney Club, Disney Club, Mastercard Credit Card, Visa Credit Card,

Deposits

Please Note: only the following cards can be used to leave a deposit providing a pre-authorisation can be performed, if pre-authorisation fails you will need to purchase additional insurance Amex, Disney Club, Mastercard Credit Card, Visa Credit Card,

Late Return Policy

For a Late Returning customer a grace period will be allowed of 60mins from the specified drop off time on the voucher. If you have further delays please inform the branch as soon as possible. Failing to inform the branch and going past the grace period you will be charged at a daily rental charge at the current time and not the booking.

Collection Instructions

Please arrive at the Hotel Lobby of the Hotel Napolitano. A Zezgo staff member will be there to greet you.

General Details

All costs derived from the use of the incorrect and/or lack of fuel are not included. Zezgo is not to be held liable for items stolen, forgotten or lost inside the vehicle. It is recommended that the customers have these items covered through personal travel insurance. The loss of the vehicle Key or documents is not covered. Damages or costs deriving from customers loading the car with more than the stated capacity or taking vehicles "off-road" (unpaved roads) will be the customer`s responsibility. No insurance will cover customers driving under the influence of alcohol or drugs, and/or found using their mobile phone at the time of an accident. The vehicles displayed and models listed are the most common vehicles used by our car rental partners. We cannot guarantee the make/model or traction of the rental vehicle will be the same as the vehicle displayed on our website.

Disclaimer

Rental might be denied if you do not meet the car rental company's requirements to rent a vehicle, or if you do not have available all necessary documentation. Additional fees may apply for rental service beyond hours of operation, such fees being levied by the rental company stated on this booking confirmation and under the terms and conditions of that rental company and in local currency. Driving on unpaved or unauthorized roads will result in your insurance coverage will be terminated automatically